- 205 W. Main Street Jamestown, NC 27282
- Katie Dyson
We have been serving the Piedmont Triad area since August 1989. A small family business owned and operated by Donnie and Nancy Williams, we are your friendly small-town folks. We feel very fortunate to have wonderful employees. All have been hand-picked to be a part of our family to bring you the very best in customer satisfaction.
We specialize in service and replacements. When needed, we are fully qualified to help you select the comfort system that best fits your home and your budget. We offer one of the industry’s only 100% Customer Satisfaction Guarantee.
• Emergency Service
• Certified Specialists
• Computer Dispatching
• Free Estimates
• Custom Installation
• Residential and Light Commercial
• One Year Warranty on Parts and Labor for Repairs
We service all brands of equipment and honor all manufacturers’ warranties.
Our service techs have an average of over 15 years experience and according to customer surveys, our service department is ranked in the piedmont as one of the best. Your absolute comfort and continued satisfaction are our highest priorities. Our initial diagnostic fee includes a thorough inspection of your comfort system and a detailed analysis of all problems that exist. Our flat rate pricing allows us to give you a total repair cost, which includes labor and materials, before you authorize the repair. This eliminates any fear of being on a time and material pricing system, and any unforeseen problems that might arise.
OTHER LESSER KNOWN SERVICES ARE:
• Repair and replace your thermostat
• Replace all filter grilles or registers with shiny new ones
• Repair, replace or add an attic fan to cool down that hot spot
• Maintain, repair, replace or add humidifiers and clean air filtration systems
When the need arises, our Comfort Specialist will work together with you to help design a system that will keep your family safer, healthier and more comfortable while meeting your financial needs. We will work diligently to help you choose the best comfort system available to take care of your total needs in a heating and cooling system. According to a major consumer publication, up to 80% of a system’s efficiency relates directly to the installation of the equipment. Our installation department is well trained, neat, and well-supervised to bring you the best possible install for your home.
PREFERRED MAINTENANCE AGREEMENTS
Preventive Maintenance is very important for the operation and efficiency of your comfort system. Our company can set your home up on yearly regular maintenance. It takes the worry off you to remember to do this very important task while making sure your system is operating at peak performance. You will also receive priority service and discounts on all repairs that may arise during the year.